Policy on Maintaining an Academic Offering
The University ensures that all offered programs have been the result from studies on the social needs and scientific-professional demands, by which the studies offer is pertinent and proper, and will be kept while those needs and/or demands exist, which are expected to be no less than 5 years so as to generate a large number of graduates that may apply their knowledge.
This ensures that there will always be an interest from the students’ part and their academic progress will be satisfactory.
The university ensures the following for all students:
- Resolve each incidence to the extent possible. Update the contents every two years or at any required time;
- Update (if required) the studies programming sequence every year;
- Update (if required) the studies program; and,
- Update the methodologies at its discretion according to the students’ level of success.
All of the changes will not affect active students at the time of the changes and will be regulated by the norms of their academic life, maintaining their studies program for two years.
Commitment of Studies Continuity in Case of Institutional Closure (TEACH-OUT)
In the event of closure, the University committes to the completion of all of its active students’ studies under the terms of their contracts (Student Agreement).
The University:
- Will keep an office to address the student for a lapse of one year.
- Will keep a list of active students by program, which will have the following information: name, ID, (passport number or driver’s license), Login, estimated date of completion, and the students’ academic and financial status.
- Will continue to offer the programs through the Virtual Campus until the student completes their studies, without any additional cost.
- The cancellation and reimbursement policies in the Student Agreement will apply in case the student decides not to continue with their studies.
- Following the standards established in Article 48, Regulations for the Licensing of Higher Education Institutions in Puerto Rico of October 9, 2012, the Puerto Rico Education Council (CEPR).
- Will request the CEPR to take custody of the academic records from active and graduate students, through the delivery of their digital copies since the beginning of operations.
- Will notify active and graduate students and the CEPR about these measures through digital and physical means.
Complaint and Grievance Policies
The claim and complaint process is a mechanism that allows that the student channels his/her claims when they understand that their rights have been affected, when he/she is not pleased with a decision made by the administration or the faculty or when they understand that their capacity to study or complete the program is affected.
The administrator personnel as well as the faculty will have the necessary time to propose the version of the facts. If necessary the claim will be refer to the authority and order agencies of Puerto Rico.
This process will be available at all time in UNIB's webpage, the Institutional Catalog, the Student's Manual and the Faculty Manual.